SHIPMENTS AND DELIVERY TIMES.
YASMIN will serve orders in mainland Spain, including Portugal and Andorra, and the Balearic Islands, Canary Islands, Ceuta and Melilla. We also send international orders to countries of the European Union. To destinations other than those indicated, consult previously.
The delivery time is 24-48 hours on business days and Peninsula destination. In case of payment by bank transfer, the delivery time will begin to compute once we have received proof of payment for the purchase. Orders received after 2pm. They are computed as received the next business day. To expedite this process you can send the proof of deposit in our bank account, by email to firstname.lastname@example.org or by means of an image file to Whatsapp at nº 644.365.499
Orders will be sent directly from YASMIN through its logistics operators.
We do not ship to PO Boxes.
RATES SHIPPING COSTS:
The term "shipping costs" includes the costs of logistics handling, packaging, postage and transportation.
The shipping costs through Correos de España vary depending on the destination and the amount of the order:
* Spain (Peninsula):
Orders from 0 to 29.99 €, shipping costs € 4.50
Orders from € 30 to € 49.99, shipping costs € 2.95
Orders from € 50: free shipping costs.
* Spain (Balearic Islands):
All orders, shipping costs: € 5.90
* Spain (Canary Islands - Ceuta and Melilla):
All orders, shipping costs € 11.50
* Portugal (Peninsular) and Andorra:
All orders, shipping costs: € 5.90
* Countries European Union (Postal Area A) RATES BY WEIGHT:
Orders from 0 to 0,400 Kg. Weight, shipping costs € 9,30
Orders from 0.401 to 1.00 Kg. Peso shipping costs € 15.60
The salt and selenite lamps will carry an additional transport surcharge of € 2.50, due to their excess weight. This surcharge is not included in the "mini" USB size.
These amounts are assumed for packages that do not include bulky items such as salt lamps and whose total weight does not exceed 2 Kgs. For higher weights, Yasmin will contact the customer to agree the terms of the shipment.
For purchases over € 50, the shipping costs will be FREE for the customer (only in Spain peninsular).
Likewise, we do not take charge of additional expenses or refunds as a consequence of special taxes at destination, customs or similar.
The delivery times of the different means of transport available, are understood from the departure of the merchandise of our facilities, which will occur as a rule 24 hours after the payment of the order is confirmed. In the event that an item has a different delivery period, it will be communicated in the card's file. Orders placed on weekends, from Friday at 2:00 p.m., will be processed from the first business day following.
All orders are taken care of by order of receipt and are sent in a single shipment, except in those cases in which the customer wants us to make several shipments, in these cases, the customer will assume the costs for each shipment.
However, it is possible that due to breakages of stocks or causes not attributable to us, the availability of any product may suffer some variation, which the client will be conveniently informed through email or phone.
These terms are indicative and www.yasmintienda.es reserves the right to delay them due to issues outside the company (weather conditions, transport strikes, etc.). In any case, we will always try to shorten delivery times to the maximum in order to ensure fast and efficient receipt of orders.
The unavailability of all the references of an order does not imply cancellation or cancellation of the same. Any cancellation or cancellation of orders that are within the delivery times and has been requested by the buyer will have a surcharge of 3 euros for management that will be passed on to the customer, to this amount we will add the costs derived from the round trip shipments , in case the order has been sent.
The prices of the products of this web are subject to modifications that are determined by their respective distributors or manufacturers.
The stocks of certain products are limited and their appearance on the web does not imply immediate availability.
PROMOTIONS AND DISCOUNTS
All promotions and discounts offered on our website have an effect exclusively on the value of the product or service. The shipping costs are always exempt from discounts or promotions, unless expressly indicated. Offers, discounts or promotions made on the web are not cumulative with each other.
In the case of not having a responsible person for the reception of the package at the indicated delivery address, a notice will be left with a telephone number to call to confirm at what time they can deliver the merchandise. The transport agency will keep your package in its stores for 15 days before proceeding to the return to our facilities.
If you do not receive your purchase in the estimated time, you should contact the Customer Service of www.yasmintienda.es. You can write to email@example.com or call 644.365.499. From the moment we have your notification we will take the necessary steps to find out why you have not received it within the agreed time.
If you find any defective product in the received order, you should contact firstname.lastname@example.org or no. 644.365.499 via call or WhatsApp.
You can return the merchandise to us provided that you communicate your intention within 14 calendar days after receiving the order and as long as you keep your original packaging in optimum condition. To do this you must contact us at email@example.com, call 644.365.499 or you can also use our contact section.
Whenever the return responds to defects of the product, www.yasmintienda.es assumes the shipping costs caused by the return. You can replace it or replace it with other items.
If the reasons for return are outside of www.yasmintienda.es, that is, if the goods are in perfect condition but you still want to return them, you must send the product in its original packaging and in perfect condition. The expenses incurred in the return, will NOT be borne by www.yasmintienda.es.
In all cases the amount of the refund that must be paid, will be made in the same way in which the payment was made, except if the payment was made in the "cash on delivery" mode, in which case the payment will be made through deposit in bank account.